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New Client Reservation Deposit

 

Due to the significantly increased number of no shows and last minute appointment cancellations we are experiencing, we will be taking a "new client reservation deposit" of $30 for regular visits or 1/2 of the estimated cost for surgical or procedural visits.  This deposit will be taken over the phone at time of appointment scheduling and will apply to the total cost of the visit, but is non-refundable with a no show or a cancellation less than than 24 hours prior to the appointment. We regret that we need to implement this system, but every no show and last minute cancellation means that another pet who needed care could have been scheduled in that spot.  Thank you for your understanding!